21 Aug 2014, 01:30
Hi! I'm new to FinderPop, so please bear with me. I have FP 2.5.6 installed for all users on my MBP, running 10.9.4. I'm also running Filevault. My Login Items menu has "finderpop-daemon" listed in it. But I don't get anything when I right-click anywhere - Finder, menubar, applications, desktop, etc. It's as if it's not running at all. I did have Xtrafinder running, but recently it's been crashing my Finder, so I just uninstalled it. Fixed the crashing problem, but still no FP. I've rebooted, fixed disk permissions, cleared caches. No luck. Can someone help me troubleshoot this?
Thanks,
Rich
21 Aug 2014, 09:08
rsbae wrote:But I don't get anything when I right-click anywhere - Finder, menubar, applications, desktop, etc. It's as if it's not running at all.
1. Do mean nothing at all, not even the usual contextual menu in the Finder, or do you mean no additional items in that menu? If you don't get anything at all, you may not have enabled right-click in System Preferences > Mouse (you can also use control-click instead of right-click).
2. If the contextual menu is working, but no additional FinderPop features:
- Have you checked settings in FinderPop prefs pane in System Preferences?
- Did you make sure that Folder Actions Setup is enabled in System Preferences > Keyboard Shortcuts > Services > Files & Folders?
21 Aug 2014, 14:12
1. Do mean nothing at all, not even the usual contextual menu in the Finder, or do you mean no additional items in that menu?
I get only the usual contextual menu in the Finder. (sorry, my original post made it seem like nothing happened when I right-clicked. I meant that there was no FinderPop anywhere in the contextual menu)
2. If the contextual menu is working, but no additional FinderPop features:
- Have you checked settings in FinderPop prefs pane in System Preferences?
It looks like this:
- screenshot_293.png (143.07 KiB) Viewed 3808 times
- Did you make sure that Folder Actions Setup is enabled in System Preferences > Keyboard Shortcuts > Services > Files & Folders?
I've selected it here:
- screenshot_294.png (124.7 KiB) Viewed 3808 times
21 Aug 2014, 16:26
Does FP work after you relaunch the Finder?
(You can find the option to restart the Finder when you click the Finder icon in the Dock while holding the Option key.)
21 Aug 2014, 16:30
No, relaunching the Finder does not change anything. Only still have the regular contextual menu, no FinderPop.
21 Aug 2014, 16:47
Hm, maybe we need to wait for Turly for an answer.
FP works fine here in 10.9.4. Any other software running that affects the Finder?
21 Aug 2014, 17:04
I was using Xtrafinder, but then it started to crash Finder repeatedly, so I recently uninstalled it. Oddly, even when I was running Xtrafinder, I never saw the FinderPop contextual menu.
22 Aug 2014, 10:16
Hmm, sounds like Ronald has gone through all the usual steps (thanks muchly Ronald, I'm on holiday back in Ireland.)
I must confess I don't know for sure whether FP works with FileVault even when installed for all users. Next time I'm at my Mac, will have to try setting up another dummy user with FileVault enabled.
So, to recap:
1. Clicking in the menubar at the very top left corner of the screen (0, 0) doesn't pop up FinderPop in ANY app.
2. No FP contextual menu additions in the Finder.
3. No dodgy third-party software (other than FinderPop, that is
OK, have you tried starting afresh?
Uninstall FinderPop (Etc. panel -> Uninstall FinderPop button, follow the slightly abstruse instructions.)
Restart with FP uninstalled.
Install a fresh copy of FP For All Users.
Any better?
22 Aug 2014, 11:36
turly wrote:Next time I'm at my Mac, will have to try setting up another dummy user with FileVault enabled.
Note that in 10.9.4 (10.7 and later) you cannot enable FileVault on a per user basis. FileVault will be enabled for the whole drive: http://support.apple.com/kb/HT4790?view ... cale=en_US
22 Aug 2014, 14:26
So, to recap:
1. Clicking in the menubar at the very top left corner of the screen (0, 0) doesn't pop up FinderPop in ANY app.
2. No FP contextual menu additions in the Finder.
3. No dodgy third-party software (other than FinderPop, that is
That is correct.
OK, have you tried starting afresh?
Uninstall FinderPop (Etc. panel -> Uninstall FinderPop button, follow the slightly abstruse instructions.)
Restart with FP uninstalled.
Install a fresh copy of FP For All Users.
Any better?
Unfortunately, no change, except that my Finder keeps crashing until I manually relaunch it. Would any logs from Console help? Or crash logs (user diagnostic reports)? (I just tried to upload a .txt and a .rtf file, but this board won't let me. Tell me if you want me to cut and paste it into the message field here.)
Rich
22 Aug 2014, 16:41
For now, we can not exclude that the issue is related to FileVault. However, I think it is unlikely that it is, because FileVault works at a very deep low level and software running on top is not aware of what FileVault is doing.
A way to exclude interference with other third party software would be to do a safe restart and login. Restart, and subsequently login, while holding the shift key. That way no third party software will be loaded.
The safe startup will last (much) longer than a normal restart because the system does a file system check on all connected volumes. Also some of the cache files will be emptied and it may revert some settings you made, even after a following normal restart. On my machine the fast user switching menu that I disabled will reappear, and Easy SIMBL needs to be activated again
When safe login is completed, you can now load only FinderPop by opening System Preferences > FinderPop and and again close System Preferences. Does FP now work? Best check by trying if a FP contextual menu will appear when clicking in the top left corner (on the one pixel in the very corner).
23 Aug 2014, 01:01
I tried doing the safe login, opened up Sys Prefs, turned on FP, closed Sys Pref. No changes. When I right-click on the topmost left corner, I only get the standard Apple dropdown menu.
I found a couple things that might help.
- in the Console.app, I keep seeing this:
8/23/14 7:54:11.117 AM com.apple.launchd.peruser.502[167]: (com.finderpop.fp-injector.73776[628]) Job failed to exec(3) for weird reason: 13
(there is also a bunch of Finder crash logs, but they don't seem too informative)
- I am running an OWC Data Doubler. My main bootup is on an SSD, my data is all on the HDD. Upon rebooting, I often have to relaunch Finder because it launches before it detects my HDD. What it looks like is when I restart and then login to my account, my desktop is completely empty except for the SSD icon. I manually relaunch Finder, and then my Desktop icons all return.
23 Aug 2014, 11:23
The use of the OWC Data Doubler may be more of a problem for FinderPop than FileVault. Do I understand correctly that you start up from the SSD but that the HDD needs to be mounted to see icons on your desktop? That suggests that your Home folder is on the HDD. Exactly what is on the SSD and what is on the HDD?
23 Aug 2014, 14:25
On the SSD: my home folder (just the library), all my apps, all the system files
On the HDD: the following folders - desktop, documents, downloads, movies, music, pictures, virtual machines
So FinderPop is installed on the SSD. But yes, it seems that the HDD doesn't mount quickly enough, so Finder doesn't see the icons on my desktop until I relaunch it. I've turned on FileVault for both the SSD and the HDD. I don't think FileVault should pose a big problem, though.
23 Aug 2014, 14:54
I am sure FinderPop has never been tested on a configuration like this and I wouldn't be surprised if FinderPop is unable to see, for instance, anything on the desktop in this setup. Only Turly himself can tell.
Have you tried right-clicking (or control-clicking) on anything inside a Finder window that displays the content of a folder that is in its standard location, like the Applications folder?
23 Aug 2014, 15:21
If I right-click on anything inside any Finder window, including one that is in its standard location (Applications), I only get the normal contextual menu, no FinderPop additions.
23 Aug 2014, 18:44
Thanks very much, Ronald!
Job failed to exec(3) for weird reason: 13
Now that is seriously weird (like it says, I suppose.) This seems to imply that the FinderPop daemon is not running at all which would explain everything.
Error 13 is EPERM, permission denied.
Are you by any chance running a third-party unzip program to unzip FinderPop? These often screw up permissions...
23 Aug 2014, 23:28
Are you by any chance running a third-party unzip program to unzip FinderPop? These often screw up permissions...
Yes! I use an older version of BetterZip. I have repaired disk permissions several times now, but with no luck. I assumed that if there were messed up permissions it would catch them? Should I try installing after using the built-in unzip utility? You're right, it's as if the FinderPop daemon is not running at all.
23 Aug 2014, 23:45
Yes, uninstall FinderPop, then use the built-in unzip utility to extract FinderPop, and install that...
The trouble with some of those Zippers is that they don't correctly set the permissions, so the various executables embedded inside the FinderPop prefPane end up as ordinary files.
As far as Repairing the Permissions goes, that only works for System (and certain third-party) apps or programs. It certainly doesn't know which bits of FinderPop need what permissions.
25 Aug 2014, 07:16
IT WORKED!!! Yeah! I opened it with the built-in unzip utility, re-installed FinderPop, and then relaunched Finder. (it didn't work without relaunching Finder). It's the first time I ever got this working. Thank you! I'll keep you posted if there's any weirdness later.
14 Sep 2014, 07:19
RonaldPR wrote:Does FP work after you relaunch the Finder?
Had to come to the forum to find ^ this.
Please add this detail to the ReadMe.txt for all those who might overlook this "obvious" detail... like me.
14 Sep 2014, 10:37
I think we say in the ReadMe that if you update FinderPop, you need to restart or logout/login to ensure everything gets patched by the newly-updated FP.
Either of the {restart,logout-login} methods will ensure that the Finder is relaunched.